Privacy policy
This policy describes how Eltizam Solutions LLC (“Eltizam”, “we”, “us”) handles personal data when you use our public website. It does not cover client engagements governed by separate agreements.
Who we are
Eltizam Solutions LLC operates this website. Contact details (address and phone) are listed on our contact page. We are licensed by the Qatar Financial Centre (QFC); the licence number appears in the site footer.
What we collect
Depending on how you use the site, we may process:
- Technical data — such as IP address, browser type, approximate region, and pages viewed, collected by our hosting provider when you request pages.
- Contact form data — if you submit our enquiry form, we receive the fields you enter (for example name, email, subject, and message).
How we use data
- To operate, secure, and improve the website.
- To respond to enquiries you send via the contact form.
- To comply with legal obligations and protect our legitimate interests, where applicable law allows.
Form processor (Formspree)
Submissions from the website contact form are sent through Formspree, a third-party form backend (Formspree, Inc.). Formspree processes the data you submit on our behalf to deliver it to our inbox. Their handling of data is governed by their privacy policy and terms. We recommend you do not include sensitive personal data (such as government ID numbers or financial account details) in free-text messages unless we have agreed a secure channel with you.
Hosting
The site may be hosted on infrastructure such as GitHub Pages (GitHub, Inc.), which processes technical data required to serve pages. Hosting providers may operate in multiple jurisdictions subject to their own policies.
Retention
We retain enquiry and related correspondence for as long as needed to respond, manage our relationship with you, and meet legal, regulatory, or professional requirements. Server logs are typically retained for a limited period by the hosting provider.
Cookies
This marketing site does not use non-essential advertising cookies. Essential cookies or similar technologies may be set by our hosting or form provider as needed for security and delivery. You can control cookies through your browser settings.
International transfers
Your data may be processed in Qatar and in other countries where our processors operate. Where required, we rely on appropriate safeguards or legal mechanisms permitted under applicable law.
Your rights
Depending on applicable law (including where the GDPR or similar rules apply), you may have rights to access, rectify, erase, restrict, or object to certain processing, and to lodge a complaint with a supervisory authority. To exercise rights, contact us using the details on the contact page.
Children
The site is not directed at children under 16. We do not knowingly collect personal data from children.
Changes to this policy
We may update this policy from time to time. The “Last updated” date will change when we do. Material changes may also be signposted on the site where appropriate.